1. Introduction
Jagdamba Technology ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jagdambatechnology.com or use our NDT inspection services.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you fill out our contact form, request a quote, or communicate with us, we may collect:
- Full Name — to address you appropriately
- Company Name — to understand your business context
- Phone Number — to contact you regarding your inspection requirements
- Email Address — to send quotes, reports, and respond to inquiries
- Project Details — component information, site location, material specifications shared for inspection planning
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on each page
- Referring URL and exit pages
- Device type and operating system
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To respond to your inspection requests, provide quotes, schedule inspections, and deliver reports
- Communication: To contact you regarding your inquiries, share inspection updates, and provide customer support
- Improvement: To analyze website usage and improve our services and user experience
- Compliance: To comply with legal obligations and maintain inspection records as required by applicable standards
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting business (e.g., WhatsApp for communication, email services)
- Legal Requirements: If required by law, regulation, or legal process, we may disclose your information
- Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Inspection records and reports are retained in accordance with applicable industry standards and regulatory requirements.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure HTTPS connections on our website
- Limited access to personal information on a need-to-know basis
- Regular security assessments
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations
- Opt-out: Opt out of marketing communications at any time
To exercise any of these rights, please contact us at sales@jagdambatechnology.com.
8. Third-Party Services
Our website may use third-party services including:
- Tawk.to — Live chat widget for customer support
- WhatsApp — For business communication (messages are end-to-end encrypted)
- Google Fonts — For typography (may collect IP information)
These third-party services have their own privacy policies governing the use of your information.
9. Cookies
Our website does not use tracking cookies for advertising purposes. We may use essential cookies for website functionality. You can control cookie settings through your browser preferences.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: sales@jagdambatechnology.com
- Phone: +91 87966 34037
- WhatsApp: wa.me/918796634037
- Address: Pune, Maharashtra, India